1. Acceptance of these terms
By using this website, you agree to these terms. If you do not agree, do not use the site or submit information through its forms. Effective date: [Month Day, Year].
2. Online requests and preliminary quotes
Measurements, photographs and other details submitted online may be used to prepare an initial estimate. Unless a signed document expressly states otherwise, website responses and preliminary estimates are informational, may change after inspection or verification, and are not a binding offer or final contract.
The customer is responsible for providing accurate information. Final scope, price, product specifications, schedule, payment terms and exclusions should appear in a written proposal or contract accepted by the parties.
3. Products, installation and scheduling
Product availability, colors, dimensions, lead times and installation dates may change. Work should be performed only under an approved written agreement. Customer responsibilities—including access, site preparation, permits, association approvals and protection of personal property—should be stated in that agreement.
4. Communications and electronic records
When you provide contact information and submit a request, you authorize MSM Home Solutions to respond about that request or project using the channel you select. This service-related contact is separate from optional marketing consent. Marketing email or text messages should be sent only when separately permitted and must include applicable opt-out instructions. Consent to marketing is not a condition of purchase. Carrier message and data rates may apply.
Electronic submission confirms that the information you entered is accurate to the best of your knowledge. A website submission does not create a construction contract, authorize work or replace any disclosure or signature required in the final written agreement.
5. Payments and cancellations
Deposits, progress payments, financing, refunds, change orders and cancellation rights are governed by the signed agreement and applicable law. Certain sales made at a consumer’s home or another covered location may carry specific cancellation disclosures. The company should insert its actual cancellation process here: [Cancellation and refund terms].
6. Website content and acceptable use
Website text, graphics, branding and layout are owned by or licensed to MSM Home Solutions and may not be reproduced without permission. You may not interfere with the site, attempt unauthorized access, submit unlawful content or use the site to harm others.
7. Third-party products and links
The site may reference manufacturers, financing providers, review platforms or other third parties. Their products, services, warranties, privacy practices and terms are controlled by them. References do not create a guarantee beyond an applicable written agreement.
8. Disclaimers and limitation of liability
The website is provided on an “as available” basis for general information. To the fullest extent allowed by law, MSM Home Solutions disclaims warranties relating solely to website availability or accuracy and is not responsible for indirect or consequential losses arising from website use. Nothing here limits rights or remedies that cannot legally be waived.
9. Governing law and disputes
These website terms are intended to be governed by applicable United States and California law, without regard to conflict-of-law principles. Venue, arbitration and dispute-resolution language must be coordinated with MSM’s legal entity, principal place of business and actual customer contracts: [California county and approved dispute process]. No arbitration or class-action waiver is created by this template.
10. Contact
MSM Home Solutions
[Legal business name]
[Street address, City, State ZIP]
[Email] · [Phone]